Common problems when screensharing with Firefox

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javaicon1. Java is not installed on your computer

How can I check if Java is installed?
1. Go to
2. Click the Agree and Continue button.
3. Follow instructions.

How do I install Java for my Windows?
1. Go to
2. Click the Free Java Download button.
3. Click the Agree and Start Free Download button.
4. Save the installer file to your computer and run the installer file.
5. Restart your browser.

How do I install Java on my Mac?
1. Go to , download the jre-8u31-macosx-x64.dmg file. Review and agree to the terms of the license agreement before downloading the file.
2. Double-click the .dmg file to launch it.
3. Double-click on the package icon to launch install Wizard.

4. The Install Wizard displays the Welcome to Java 7 installation screen. Click Continue.

5. On Standard Install on Macintosh HD, Click the Install button.

6. After the installation has completed, a confirmation screen appears. Click Close to finish the installation process.


firefoxicon2. Java plugin is disabled on Firefox

How do I enable the Java plugin on Firefox?
1. Click on the Tools menu and select Add-ons or

Click the Options icon (icon with three lines) on the right side of the browser toolbar and click Add-ons.

2. Click on the Plugins tab.

3. Find the Java(TM) Platform plugin and click the Enable button for it if it’s disabled.


3. Java plugins is blocked on Firefox

How do I unblock plugins on Firefox?
Click on Plugin icon on the left side of the browser address bar and select option Allow and Remember for Java Plateforme.


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